2021/01/21, 07:05:00
Johannesburg Stock Exchange - SENS NEWS DELAYED
Sales update for the 52 weeks ended 27 December 2020

Massmart Holdings Limited
(Incorporated in the Republic of South Africa)
(Registration Number: 1940/014066/06)
Share code: MSM
ISIN: ZAE000152617
(“Massmart” or the “Company” or the “Massmart Group”)


   1. Sales update for the 52 weeks ended 27 December 2020

      Further to the sales update for the 9 months ended 27 September 2020
      released on SENS on 23 October 2020, Massmart hereby provides an update
      on sales for the 52 weeks ended 27 December 2020.

      Trading for the 4th quarter of 2020 saw many of the previously imposed
      Covid-19 related trading restrictions lifted, which allowed trading to
      resume in most categories. Liquor trading, however, continued to be
      impacted by limitations on trading hours as well as reinstated trading
      restrictions as announced by the Government in mid-December.

      The economic impact of the pandemic on consumer spending was evidenced by
      a general reduction in foot traffic, particularly in regional shopping
      malls, impacting sales in many merchandise categories during the 4th
      quarter. Specifically, and aligned to what was seen throughout the sector,
      sales over the traditional November 2020 Black Friday trading period were
      softer than those seen in 2019. The Company’s extension of Black Friday
      promotions throughout the month of November did mitigate the impact of
      softer Black Friday weekend sales to some extent.

      Foot traffic and sales remained muted in December, albeit with stronger
      sales performance in home improvement and DIY categories. Total 4th quarter
      sales of R25.6 billion represented a decrease of 4.1% over the same period
      last year, with comparable store sales decreasing by 3.6%. This
      represented a slight improvement in the trajectory of H2 sales, which
      ended with a decrease of 5.9% over the same period last year, with
      comparable store sales decreasing by 5.6%.

      For the 52-week period, total sales amounted to R86.5 billion,
      representing a decrease of 7.7% over the same period last year, while
      comparable store sales decreased by 7.5%. Sales in our South African
      stores decreased by 7.9% (comparable stores decreased by 7.6%) while sales
      from our stores in the Rest of Africa decreased by 5.4% (comparable stores
      decreased by 6.6%). As previously announced, Massmart estimates lost sales
      as a result of Covid-19 trading restrictions, to be around R5.7 billion.
      Massmart will provide further detail on its sales performance as part of
      its annual results release on 8 March 2021.

      This sales update information has not been reviewed or reported on by the
      Company’s external auditors.

2. Management services agreement with Genpact covering financial
   transaction processing activities

   In January 2020 Massmart announced a project to re-organise the Massmart
   Group into a leaner, more agile two business unit structure supported by
   shared Centres of Excellence. This initiative moved quickly and included
   the closure of Dion-Wired and outsourcing our SAP applications development
   and support to the Walmart India Development Centre. It also resulted in
   the successful centralisation of previously autonomous support functions
   into shared, group-wide, Centres of Excellence covering: Real Estate,
   Supply Chain, Information Technology, Goods Not for Resale procurement
   and Human Resources.

   In a further development we now announce that Massmart has concluded a
   managed services agreement covering our financial transaction processing
   activities with Genpact, a strategic partner of Walmart Enterprise
   Business Services (“Walmart EBS”). Genpact is a leader in finance and
   accounting transformation, and manages operations for many Global Fortune
   500 companies across several industries, including retail and consumer
   goods, which is its fastest growing business. Genpact is not a related
   party to Walmart or to Massmart. The managed services will affect Accounts
   Payable, Accounts Receivable, and defined activities in Financial
   Control, Tax, Treasury and FP&A transaction processing in the Massmart
   head office and our trading banner home offices. The agreement will become
   effective in March 2021.

   In a separate agreement, Walmart, through Walmart EBS, will assist
   Massmart and Genpact with the managed services as EBS has executed
   multiple finance transformation programmes for Walmart in recent years
   across the United States, Canada, Latin America and other geographies
   (the “Transaction”).   The Transaction agreement will be entered into,
   which will provide for, inter alia, the reimbursement of certain costs to
   be incurred by Walmart on behalf of Massmart. Further details regarding
   this transaction will be announced in due course once the agreement has
   been concluded.

3. Results for the 52 week ended 27 December 2020

   The Massmart Group results for the 52 week ended 27 December 2020 will be
   released on Monday 8 March 2021 on SENS followed by a virtual results

21 January 2021

JSE Sponsor: J.P. Morgan Equities South Africa (Pty) Ltd

Date: 21-01-2021 07:05:00
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