How Massmart Leverages Data to Embrace Digital Disruption in a Procurement Transformation
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Melanie Pike, Indirect Procurement Manager of Massmart, talks digital disruption amidst a procurement transformation
As a globally-based competitive regional management group, with a portfolio of differentiated, complementary, focused wholesale and retail formats, Massmart is well and truly a market leader across South Africa. With nine wholesale and retail chains, as well as a buying division, the Group has more than 400 stores and 500 buying group members across 13 countries in sub-Saharan Africa. Each and every one of those outlets and members is aligned to a shared vision; high-volume and low-cost distribution. Key to cementing this position and a successful, seamless operation across such a vast portfolio, is a solid and robust procurement and supply chain function and a fine understanding of the significant value that direct and indirect spend can bring. “I think that, particularly in multinational companies like Massmart, direct spend has been much more prevalent in everybody’s mind. But I also think a lot of multinationals are quite au-fait in terms of control spend and accountability with regards to direct spend,” says Melanie Pike, indirect procurement Manager for Massmart responsible for Masscash Retail and Wholesale division.
“On the indirect spend side of things we are still very far behind with regards to recognising the importance and the value in what it can bring to a business.”
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