Integrated Annual Report 2021
Integrated Annual Report 2021

Who we are

We are a value-driven Company deeply grounded by our core values: Respect for the Individual, Service to the Customer, Strive for Excellence and Act with Integrity.

Acting consistently with our purpose and our values demands that a culture of integrity guides all our decisions. We are dedicated to doing business the right way.

OUR VALUES
Respect for the Individual
We treat people with dignity, lead by example, and listen to each other. We seek and embrace differences in people, ideas, and experiences.
Service to the Customer
We put our customers first, anticipate their wants and needs, and exceed their expectations.
Strive for Excellence
We are a highperformance team and expect the best from ourselves. We own our work and results.
Act with Integrity
We are honest, fair, and objective. We speak up about concerns and comply with all laws and our policies.
OUR BUSINESS
34,255ASSOCIATES2020: 38,722
1,372,449M2 TRADING SPACE2020: 1,399,133M2
352STORES2020: 360
13SUB-SAHARAN
COUNTRIES
2020: 13
86PRIVATE BRAND
PRODUCTS
2020: 88
R77.6BILLION SALES2020: R77.6 BILLION
OUR BUSINESS UNITS
OUR FORMATS COVER ALMOST ALL LSM GROUPS
OWNERSHIP