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Our Performance in 2020*
7.7%
Sales
R86.5 billion
2019: R93.7 billion
5.5%
TRADING PROFIT BEFORE INTEREST AND TAXATION
R1,172.7 million
2019: R1,111.2 million
35.3%
Loss for the period
(R1.8 billion)
2019: (R1.3 billion)
19.7%
HEADLINE LOSS*
(R0.9 billion)
2019: (R1.2 billion)
49.6%
HEADLINE LOSS BEFORE REORGANISATION, RESTRUCTURE AND FOREIGN EXCHANGE COSTS(TAXED)*
(R0.5 billion)
2019: (R1.0 billion)
The value we created for stakeholders in 2020

For customers

GAME ROLLED OUT

Happy to Help

CUSTOMER SERVICE PROGRAMME AND LAUNCHED THREE CENTRE OF EXCELLENCE STORES

For suppliers

Over R1 billion

PROCURED FROM SUPPLIERS ON OUR SUPPLIER DEVELOPMENT PROGRAMME SINCE INCEPTION

For associate

INVESTED

R170.1 million

IN ASSOCIATE TRAINING AND DEVELOPMENT

2019:R200.4 MILLION

 

OVERALL ASSOCIATE ENGAGEMENT SCORE INCREASED TO

71%

2019: 69%

For investors

Future strategic positioning

ANNOUNCED WHICH WILL ENABLE THE GROUP TO BECOME A STRONGER BUSINESS THAT LEVERAGES CORE STRENGTHS

 

DELIVERED

5.5%

INCREASE IN TRADING PROFIT BEFORE INTEREST AND TAXATION

For society

85.44

(LEVEL 4) IMPROVED BBBEE SCORE 2019:80.81

 

APPROXIMATELY

2 million

MEALS PROVIDED TO PEOPLE IN NEED AND DONATION OF APPROXIMATELY 500 TONNES OF FOOD COUNTRY WIDE

 

9 solar plants

INSTALLED PRODUCING 6.2 MILLION KWH/P. A . IN RENEWABLE ENERGY

The challenges we faced

Restricted trading

CAUSED BY VARIOUS LEVELS OF LOCKDOWN MEASURES, PROMPTED BY THE COVID-19 PANDEMIC

System implementation

OF THE GAME SAP S/4HANA ERP SYSTEM CONTRIBUTED TO SUBOPTIMAL IN-STOCK LEVELS

* Restated 2019 to apply the SAICA Circular 1/2019 on headline earnings which resulted in a prior year amount of R5.7 million relating to the pre-tax loss arising from the partial or full termination of leases no longer being a headline earnings adjustment.