Integrated Annual Report
for the year ended December 2020
Shareholder information
Notice of Annual General Meeting
Form of Proxy
Definitions and formulas
Shareholders’ calendar
Company information
Downloads
Financial Statements
About our integrated report and Board approval
OUR BUSINESS
Who we are
Our footprint
Our Performance in 2020
How we drive value
Our business model
Engaging with our stakeholders
PURPOSE-DRIVEN GOVERNANCE
Message from the Chairman
Our Board
Our Executive Committee
Protecting value through good governance
Audit Committee Review
Risk Committee Review
Social and Ethics Committee Review
Nominations Committee Review
King IV application register
Our management of risks and opportunities
PERFORMANCE AGAINST STRATEGY/ STRATEGIC REVIEW
Our strategy
Message from our CEO
Chief Financial Officer’s review
Financial statements
DELIVERING ON OUR PURPOSE IN 2020
Our customer facing operating model
Our business performance:
Massmart Retail
Massmart Wholesale
Our ESG performance:
Responsible business
Our people
ACCOUNTABILITY AND SHAREHOLDER INFORMATION
Remuneration Review
Notice of Annual General Meeting
Form of Proxy
Definitions and Formulas
Shareholders’ calendar
Shareholder analysis
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Saving our customers money so they can live better
Integrated Annual Report for
the year ended of December 2020
Our strategy
To become the healthiest and strongest retailer in Africa with the best long-term prospects
MESSAGE FROM OUR CEO, MITCH SLAPE
7.7
%
Sales
R86.5 billion
2019: R93.7 billion
5.5
%
Trading profit before interest and taxation
R1,172.7 million
2019: R1,111.2 million
35.3
%
Loss for the period
(R1.8 billion)
2019: (R1.3 billion)
19.7
%
Headline loss*
(R0.9 billion)
2019: (R1.2 billion)
49.6
%
HEADLINE LOSS BEFORE REORGANISATION, RESTRUCTURE AND FOREIGN EXCHANGE COSTS(TAXED)*
(R0.5 billion)
2019: (R1.0 billion)
Performance Summary 2020
2020 year in review
01
OUR BUSINESS
Who we are
Our footprint
Our Performance in 2020
How we drive value
Our business model
Engaging with our stakeholders
02
PURPOSE-DRIVEN GOVERNANCE
Message from the Chairman
Our Board
Our Executive Committee
Protecting value through good governance
Audit Committee Review
Risk Committee Review
Social and Ethics Committee Review
Nominations Committee Review
Compliance and ethics
King IV application register
Our management of risks and opportunities
03
PERFORMANCE AGAINST STRATEGY/ STRATEGIC REVIEW
Our strategy
Message from our CEO
Chief Financial Officer’s review
Financial statements
04
DELIVERING ON OUR PURPOSE IN 2020
Our customer facing operating model
Massmart Retail
Massmart Wholesale
Responsible business
Our people
05
ACCOUNTABILITY AND SHAREHOLDER INFORMATION
Remuneration Review
Notice of Annual General Meeting
Form of Proxy
Definitions and Formulas
Shareholders’ calendar
Shareholder analysis