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Engaging our stakeholders
We are committed to making a positive contribution in the societies in which we operate through ongoing engagement with the people whose lives and livelihoods we impact.

While we engage with stakeholders through a number of structured interventions, such as workshops, surveys and one-on-one meetings, our primary objective remains to be consistently accessible and transparent with the people and organisations with whom we come into contact.

Each year we engage with a wide variety of people and organisations to identify the most significant social issues. To determine the relevance of these issues to Massmart, we take the following steps:

1
Conduct desktop research to identify topics in the broader public discourse
2
Track media coverage to understand leading public viewpoints
3
Assess the materiality of these issues to the Group through the facilitation of workshops and engagement with subject matter experts and interested parties