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Engaging our stakeholders
We are committed to making a positive contribution in the societies in which we operate through ongoing engagement with the people whose lives and livelihoods we impact.

While we engage with stakeholders through a number of structured interventions, such as workshops, surveys and one-on-one meetings, our primary objective remains to be consistently accessible and transparent with the people and organisations with whom we come into contact.

Each year we engage with a wide variety of people and organisations to identify the most significant social issues. To determine the relevance of these issues to Massmart, we take the following steps:

Conduct desktop research to identify topics in the broader public discourse
Track media coverage to understand leading public viewpoints
Assess the materiality of these issues to the Group through the facilitation of workshops and engagement with subject matter experts and interested parties