Massmart recognised that unethical practice in our internal operations and/or our supply chain has the potential to damage our brands, undermine stakeholder trust and tarnish the Group reputation. Our expected standard of ethical behavior is described in the Massmart Code of Ethical Conduct.

• Massmart Code of Ethical Conduct in IsiXhosa
• Massmart Code of Ethical Conduct in IsiZulu
• Massmart Code of Ethical Conduct in SeSotho
• Massmart Code of Ethical Conduct in Portuguese

In 2017 the Massmart Code of Ethical Conduct was revised to align it with the Walmart Statement of Ethics. This Code comprises of numerous sections: introduction, raising concerns and speaking out, leading with integrity in the -workplace, -marketplace and -communities, an index and full contact details.

We promote the principles and standards contained within this Code to both our employees and suppliers through activities that include:

• Appointed and trained an Ethics Officer at Group Level and Group Ethics Managers that service each division.
• Ethics reporting at Group and Divisional Boards, Social and Ethics Committee.
• Conducting employee surveys, displaying ethics awareness, conducting focused training and distributing a booklet of the Code to all new and existing employees with related promotional material
• Operating an anonymous Ethics Reporting Line and Ethics Guidance line

Our Anti-Corruption Policy
Massmart’s Consumer Protection Policy Statement
Massmart’s Product Safety Policy Statement

Ethics Guidance Line

There to help you seek guidance on the Code of Ethical Conduct, company policies and ethics dilemmas

Ethics Reporting Line

There to help you report workplace dishonesty, fraud and other unethical behaviour