Massmart Ethics
Our competitive advantage is the trust we build and maintain with our customers, communities, associates, and business partners. The Massmart Code of Conduct 2021 (Code), replaced the Massmart Code of Ethical Conduct, 2017.
Acting consistently with our purpose and our values demands that a culture of integrity guides all our decisions. We are dedicated to doing business the right way. Our Code reflects who we are as a company and shows how we bring our culture of integrity to life in our work every day – Integrity builds Trust.
It focuses on behaviour’s that: Build Trust with our Associates, Build Trust with our Customers and Build Trust in our Business.
We continually encourage our associates to think about their behaviour’s and make sure that we
are creating a culture that inspires trust.
At Massmart our expected standard of ethical behaviour is described in the Massmart Code of Conduct.
- Massmart Code of Conduct in IsiXhosa
- Massmart Code of Conduct in IsiZulu
- Massmart Code of Conduct in SeSotho
- Massmart Code of Conduct in Portuguese
See below our Global Anti-Corruption Policy:
Ethics Reporting and Guidance Line
The Code also outlines the support that is available to our associates. We also encourage our business partners and customers to also report ethical concerns via the platform below:
Call | |
South Africa | 0800 203 246 Toll Free Number (Telkom Smart-Access) |
Botswana | 00269-800-7861-036 Toll Free Number |
Ghana | 0307-084-830 Toll Free Number |
Kenya | 08002-219-008 Toll Free Number |
Lesotho | 800 62000 Toll Free Number |
Malawi | 800-026-9000 Toll Free Number |
Mozambique | 824001 Toll Free Number (TMcel) |
Namibia | 0800 000 077 Toll Free Number (Telecom Namibia) |
Nigeria | 7-080-601-109 Toll Free Number |
Swaziland | 800 1333 Toll Free Number (SPTC/EPTC) |
Tanzania | 0800 78 0006 Toll Free Number |
Uganda | 0800 113224 Toll Free Number |
Zambia | 8877 Toll Free Number (ZICTA) |
Ethics@walmart.com | |
Website | www.walmartethics.com |