Employment

LA1

Total workforce by employment type, employment contract, and region.

Massmart employs a total of 30,649 employees broken down as follows:
Full time employees:    

• 19,742 in South Africa
• 1,063 in other African countries including Mauritius.
• Part time/Contract employees : 9,844
• 9,373 in South Africa
• 471 in other African countries and Mauritius.

LA2

Total number and rate of employee turnover

LA3

LA3   List the benefits provided to full-time employees that are not provided to temporary or part-time employees.

Our part-time employees are excluded from the following list of benefits available to the majority of full-time employees:

• Life insurance
• Disability insurance
• Private medical benefits
• Free HIV/AIDS testing and treatment
• Lifestyle disease screening
• Maternity/Paternity leave
• Retirement or Provident fund membership
• Bursary programme
• Share ownership
• Staff discounts
• Shrinkage Bonus
• Incentive and Corporate Accountability Bonuses

Labour/Management Relations

LA 4

What is the percentage of employees covered by collective bargaining agreements?

Massmart views the percentage of unionised staff as an indicator of commitment to freedom of association.  Currently 37.3% of our total workforce is unionised compared to 38% for 2010 and 35% for 2009. Our staff members are represented by among others the Confederation of South African Trade Unions (COSATU) affiliated South African Commercial Catering and Allied Workers Union (SACAWU). 

LA5

Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.

Our minimum notice period included in collective agreements for the majority of our employees is 30 days.  This is not a stipulation included in collective agreement.  Senior level management agreements, however, vary between 30 and 90 days. 

Occupational Health and Safety

LA6

Percentage of total workforce represented in formal joint management – worker health and safety committees that help monitor and advise on occupational health and safety programs.

Massmart’s risk management process includes applying extensive OHS safety protocols that include appointment of safety officers, establishment of store safety committees, regular health and safety training, incorporation of safety standards into job descriptions and, conduct of line management and independent safety reviews.  A total of 1,558 full-time staff members are actively involved in 169 OHS committees.

LA7

Rates of injury, and number of work related fatalities.

A total of 872 workplace injuries were sustained showing an increase on the 580 injuries sustained by Massmart employees last year.  No staff fatalities occurred for the period under review

LA8

What education, training, counselling, prevention, and risk-control programs are provided to assist workforce members, their families, or community members regarding serious diseases.

Massmart encourages early detection of priority illnesses and aims to provide employees with greater access to private health benefits. Programmes include: free anti-retroviral treatment for our HIV-positive permanent staff members and their spouses; ongoing initiatives to make affordable primary health care available to employees; a focus on early detection of other priority illnesses including testing for obesity, cholesterol, glucose and blood pressure.

Training and Education

LA10

Provide the average hours of training per year per employee, by employee category.

A total of R39. 1m was dedicated towards 308,239 hours of training for the year.  This training was provided to 14,715 full-time and 6,528 part-time employees who undertook over 11,484 different types of training programmes. These employees included 5,767 management and 14,564 non-management employees, averaging out at 14.51 hours of training per employee. Our estimated per capita training investment for the period shows an increase from R1, 261 for 2009 to R1, 574 in 2010 and R1, 879 for the current reporting period.

A further breakdown of this number shows a total of 8,783 females being included in the training programmes and 17,461 Indian, Coloured or Black staff members and 194 disabled staff.

LA 11

Are there any programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings undertaken?

LA12

Percentage of employees receiving regular performance and career development reviews.

Just under 96% of full-time employees received performance development reviews, i.e. (19972.8) in total.

Diversity and Equal Opportunity

LA13

Provide details regarding the composition of governance bodies, a breakdown of employees per category, according to gender, minority group membership, together with other indicators of diversity.

Our non-executive directors and Executive Committee include two black women.  Black representation in top management across the Group is 15.22%; senior management is 43.45%; professionals and middle management is 59.97%; and junior and supervisory management is 82.26%.  Approximately 55% of our total staff complement are male with Indian, Coloured and Africans making up 86%.

LA14

What is the ratio of basic salary of men to women and across other categories at Massmart?