Massmart recognised that unethical practice in our internal operations and/or our supply chain has the potential to damage our brands, undermine stakeholder trust and tarnish the Group reputation. Our expected standard of ethical behavior is described in the Massmart Code of Ethics, Whistle-Blowing Policy and Anti-Corruption Policy.
In 2013 the Massmart Code of Ethical Conduct was revised to align it with the Walmart Statement of Ethics. This Code comprises of numerous sections: introduction, raising concerns and speaking out, leading with integrity in the -workplace, -marketplace and -communities, an index and full contact details.
We promote the principles and standards contained within this Code to both our employees and suppliers through activities that include:
- Appointing a trained and accredited Ethics Officer at Group label and in each of the Group’s four Divisions;
- Ethics reporting at Board, Group and Divisional level, and a Group Ethics Forum with all Divisional Ethics Officers meeting bi-annually;
- Conducting employee surveys, displaying ethics awareness, conducting focused training and distributing a booklet of the Code to all new and existing employees with related promotional material;
- Operating an anonymous ethics line;
|Report unethical conduct to the Massmart Ethics Line|
|South Africa:||0800 20 32 46|
|Africa:||+27 31 571 5488|
|Fax:||0800 00 77 88|
|Post:||KZN 138, Umhlanga Rocks, 4320|
|Massmart Ethics Office|
|Call:||011 517 0069|